Partially Degraded Service

About This Site

This status page displays the current system status of all services provided by Spotler ActivatePro (formerly Crossengage).

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 ? Operational
API v2.0 ? Operational
Integration Partners Degraded Performance
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Degraded Performance
Twilio REST API Operational
Mandrill Mandrill Global Operational
SendGrid Marketing Campaigns Operational
SendGrid Email Activity Operational
SendGrid API Operational
SendGrid API v2 Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Extention of Scheduled Maintenance
Completed - The scheduled maintenance has been completed. All services are resumed and operational.

Warm regards,
Your ActivatePro Team
Aug 20, 07:13 CEST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 06:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 06:22 CEST
Scheduled - We just got informed that the previous just completed scheduled maintenace (August 20th, between 12AM (midnight) and 6AM CEST) in our data center had to get extended as they are still working on the essential maintenance.

We understand that any downtime can be inconvenient, and we sincerely appreciate your patience and understanding as we work to enhance your experience with our platform.

Thank you for your continued support.

Warm regards,
Your ActivatePro Team
Aug 20, 06:21 CEST
Scheduled Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 00:00 CEST
Scheduled - Dear customers,

We want to bring an important matter to your attention.

On August 20th, between 12AM (midnight) and 6AM CEST, our data center will be undergoing routine but essential maintenance.

Please note that during this time, you may experience brief periods of application unavailability.

Given the nature of this maintenance, we strongly advise against scheduling or executing any marketing campaigns during this timeframe.

In the case of a service interruption, potential effects could include:

- Temporary inability to dispatch messages (emails, SMS, push notifications, Webhooks) to your audience
- Delays in receiving response data from third-party providers
- Interruptions in tracking customer activities via website tracking and API updates
- It is possible that campaigns scheduled in this time window might under-dispatch or fail

We'll be actively monitoring all systems throughout the process and are ready to swiftly address any issues that may arise.

We understand that any downtime can be inconvenient, and we sincerely appreciate your patience and understanding as we work to enhance your experience with our platform.

Thank you for your continued support.

Warm regards,
Your ActivatePro Team
Aug 13, 18:30 CEST
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

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