Monitoring - Dear customers,
The Export API is now back to normal and fully operational.
However, we are still experiencing a significant delay in processing message statistics and real-time story events. This means that recent updates may not yet be visible in your dashboards.
Our Engineering Team is closely monitoring the progress as the remaining lag is being resolved
Thank you for your patience and understanding.
Your Activate Pro Team
Oct 20, 2025 - 19:02 CEST
The Export API is now back to normal and fully operational.
However, we are still experiencing a significant delay in processing message statistics and real-time story events. This means that recent updates may not yet be visible in your dashboards.
Our Engineering Team is closely monitoring the progress as the remaining lag is being resolved
Thank you for your patience and understanding.
Your Activate Pro Team
Oct 20, 2025 - 19:02 CEST
Identified - Dear customers,
We have detected a delay in the processing of updates sent to our system. Real time stories might be affected as most recent updates are not instantly visible.
Additionally the Export API is affected as well and not fully available right now.
Our Engineering Team is on it and we will post an update as soon as one is available.
Your Activate Pro team
Oct 20, 2025 - 13:59 CEST
We have detected a delay in the processing of updates sent to our system. Real time stories might be affected as most recent updates are not instantly visible.
Additionally the Export API is affected as well and not fully available right now.
Our Engineering Team is on it and we will post an update as soon as one is available.
Your Activate Pro team
Oct 20, 2025 - 13:59 CEST
About This Site
This status page displays the current system status of all services provided by Spotler ActivatePro (formerly Crossengage).
User Interface
Operational
Segmentation
Operational
Web tracking
Operational
Campaign Dispatch
Degraded Performance
Audience campaign dispatch
Operational
Realtime campaign dispatch
Operational
Stories Dispatch
Degraded Performance
APIs
Operational
API v1.0
?
Operational
API v2.0
?
Operational
Export API
Operational
Integration Partners
Operational
mailgun API
Operational
mailgun Events & Logs
Operational
SendGrid API v3
Operational
SendGrid Event Webhook
Operational
Google Apps Analytics
Operational
Twilio SMS
Operational
Twilio REST API
Operational
Mandrill Mandrill Global
Operational
SendGrid Marketing Campaigns
Operational
SendGrid Email Activity
Operational
SendGrid API
Operational
SendGrid API v2
Operational
Predictions
Operational
Customer Prediction Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance