Dear Customers This incident has been resolved and the system is stable. We will keep actively monitoring the system over the upcoming hours. Our apologies for the inconvenience this might have caused. Your ActivatePro Team.
Posted Oct 18, 2025 - 15:50 CEST
Monitoring
Dear customers Our Datacenter provider has identified and fixed the issue. We will keep actively monitoring the system over the upcoming hours. Your ActivatePro Team.
Posted Oct 18, 2025 - 13:26 CEST
Investigating
Dear Customers
Our Datacenter provider is experiencing a network outage. Engineers were deployed and are investigating the issue. We will keep you posted as soon as receive any news.
Your ActivatePro Team
Posted Oct 18, 2025 - 10:51 CEST
This incident affected: Campaign Dispatch (Audience campaign dispatch, Realtime campaign dispatch, Stories Dispatch), APIs (API v1.0, API v2.0, Export API), and Segmentation, Web tracking.